1. Overview
This Cookie Policy explains how SymplysisAI, Inc., a Delaware corporation, uses cookies, local storage, pixels, SDKs, and similar technologies in connection with the SymplysisAI website, dashboard, checkout flows, and AI platform.
Cookies help the product stay secure, remember preferences, measure performance, support subscriptions, and understand how visitors and users move through the service.
2. Types of technologies we use
- Essential cookies and storage for login sessions, authentication, fraud prevention, workspace routing, checkout state, security controls, and product functionality.
- Preference technologies that remember language, interface, onboarding, and product settings.
- Analytics technologies that help SymplysisAI, Inc. understand page performance, feature usage, errors, funnel activity, and product quality.
- Advertising and measurement technologies, including pixels or server-side events, that help measure marketing performance for visitors and free accounts where enabled.
- Payment and subscription technologies operated by our payment processor to support checkout, billing, receipts, subscription status, fraud checks, and customer payment management.
3. Why we use cookies
- Keep accounts, workspaces, and AI generation flows secure.
- Maintain sessions and prevent repeated sign-in prompts.
- Process checkout, subscription updates, credit purchases, billing portal access, and payment confirmations.
- Debug errors, detect misuse, enforce rate limits, and protect the platform.
- Improve product design, page speed, onboarding, and AI workflow quality.
- Measure whether marketing campaigns lead to legitimate signups, checkout starts, or subscriptions.
4. Your choices
Most browsers let you block or delete cookies. If you block essential cookies, parts of SymplysisAI may not work, including account login, dashboard access, checkout, workspace persistence, and AI generation flows.
Where required by law, we will provide consent or preference controls for non-essential cookies. You can also use browser privacy settings or platform-level controls to limit tracking technologies.
5. Changes and contact
SymplysisAI, Inc. may update this Cookie Policy as our product, vendors, or compliance obligations change. The updated version will be posted on this page.
Questions about cookies or privacy choices can be sent to support@symplysis.com.