Support
Help and support
How to reach us, report content, and manage your account.
Contact us
Email support@symplysis.com and we will reply within two business days. Include the email address on your account so we can find it.
Support is available in English and Arabic.
Report generated content
If a generated image, voiceover, or piece of copy is offensive, unlawful, or infringes your rights, report it to support@symplysis.com with the word "Report" in the subject line.
Include the generated item and, if you can, the date it was created. We review every report and remove content that breaks our Acceptable Use Policy, and we suspend accounts that repeatedly abuse the service.
Intellectual property complaints
Rights holders can send takedown requests to support@symplysis.com. Identify the material, the work you say it infringes, and your contact details, and confirm you are authorized to act for the rights holder.
Delete your account
You can permanently delete your account and its data yourself. In the app, open Settings, then Delete account.
Deletion is immediate and cannot be undone. If you do not want your plan to renew, cancel it first from Settings, then Billing, then Cancel plan.
Billing
For billing questions, invoices, or help with a charge, email support@symplysis.com.