Contact us
Email support@symplysis.com and we will reply within two business days. Include the email address on your account so we can find it.
Support is available in Arabic and English.
Report generated content
If a generated image, voiceover, or piece of copy is offensive, unlawful, or infringes your rights, report it to support@symplysis.com with the word "Report" in the subject line.
Include the generated item and, if you can, the date it was created. We review every report and remove content that breaks our Acceptable Use Policy, and we suspend accounts that repeatedly abuse the service.
Intellectual property complaints
Rights holders can send takedown requests to support@symplysis.com. Identify the material, the work you say it infringes, and your contact details, and confirm you are authorised to act for the rights holder.
Delete your account
You can permanently delete your account and all of its data yourself. In the iOS app, open Settings, scroll to the bottom, and tap Delete account.
Deletion is immediate and cannot be undone. Note that deleting your account does not cancel an Apple subscription — cancel that in Settings, your name, then Subscriptions.
Billing
Subscriptions purchased in the iOS app are billed by Apple. Manage or cancel them in Settings, your name, then Subscriptions. Refunds for those purchases are handled by Apple.
For anything else, email support@symplysis.com.